United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below: Job Position: Relationship Officer Job Location: Nationwide Job type: Full-time Job Description We are looking to hire talented and experienced individuals with relationship Management experience in a commercial bank for our branches in all 36 states in Nigeria Job Objective To establish and maintain positive customer relationships towards the growth revenue for the bank. Responsibilities Approach customers with the aim of winning new business Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank. Prepare documentation on the creation of risk assets to increase business office profitability Sell / Cross-sell and Upsell the bank's products. Market the brand. Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue. Follow up customers with dormant accounts, convince to resume dealings with the bank. Implement marketing strategies/programs laid out by the bank to boost profit. Listen to customer requirements and present appropriately to make a sale. Achieve set deposit targets / Contributions by acquiring business/investment deals from Private, Public, Individuals and Corporates. Perform other related duties as assigned by the Business Manager. Behavioral Expectations High degree of professional ethics, integrity and responsibility Highly organised, proactive, ability to work independently and take ownership of tasks assigned Team player with ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship High sense of confidentiality and discreteness Educational Qualifications
First Degree in any relevant course of study with a minimum qualification of Second Class Lower. Should have 2- 7 years relationship management experience or work in a commercial bank The ideal candidates must also be conversant with the following: Basic knowledge of Accounting, Finance and Economics. Banking operations, policies and procedures Good knowledge of the Bank’s products and services. Business development and acquisition Marketing, Selling and Cross-Selling Knowledge of current business trends and CBN Regulatory laws Desired Skills: Ability to evaluate needs of customers, and determine what products or services would best serve those needs. Excellent communication skills – oral and written. Must be Strong, Tenacious and Persuasive. Strong Selling / Marketing skills. Must be self-driven, and have a passion for Marketing. Good Relationship management skills. Confident and possess excellent networking skills. Method of Application Interested and qualified candidates should send their updated CV with the role as the subject matter to: careers@ubagroup.com
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